Guide
Online banking

Online banking

Contents

This guide introduces our products and services available in English and Japanese.

1. Products and services available in English

The following products and services are available in English on our Online banking.

Products and services

Yen savings account
Foreign currency savings account
Sony Bank WALLET (Cash card with Visa Debit)
Club S (Rewards program)
ATMs in and outside Japan
Fund transfer
Foreign currency remittance:
- Outgoing foreign currency remittance (from Sony Bank)
- Incoming foreign currency remittance (to Sony Bank)
Financial Profile registration
Updating Customer information
Withdrawal / Visa Debit usage limit settings
Fund transfer limit setting
Email subscription setting
Balance statement in English
Cancellation of your Sony Bank account

Authentication method

One-time password (generated by token)

Tools

Open Account app

Support

FAQ
English help desk: Chat and Email

2. Products and services only available in Japanese

The following products and services are only available in Japanese. To learn more, please check our Japanese language website.

Products and services

Yen deposit :
- Yen time deposit account
- Yen installment time deposit account
Foreign currency deposits :
- Limit order transactions
- Foreign currency time deposit
- Forward foreign exchange transactions
- Foreign currency installment deposit
Structured deposits
Foreign exchange margin trading (FX)
Investment trusts/NISA
Sony Bank GATE (Investment-based crowdfunding)
Mortgage loan
Cash advance
TAKASHIMAYA PLATINUM DEBIT CARD, etc.
Sony Card (Credit card)
Automated deposit service
Family and friends referral program
Automatic bill payment (Kouza furikae)
WEB payment and settlement service

Authentication method

One-Time Password on Sony Bank app
Security question

Tools

Sony Bank app
Sony Bank WALLET app
FX chart
Foreign currency deposit profit/loss report

Support

FAQ
Customer Center (0120-365-723, 03-6730-2700)

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