Making sure that you have all the necessary documents to open an account

The documents required for your application will be different based on how much time has passed since the issuance date on your residence card or the effective date on your health insurance card.

Step 1:
Check your residence card

Q:

Have at least six months passed since the issuance date [許可年月日] on your residence card?

A:

Yes, the issuance date [許可年月日] on your residence card has passed six months

Please proceed to "Category A" of Step 3

No, the issuance date [許可年月日] on your residence card has not passed six months

Please proceed to Step 2

Step 2:
Check your Japanese health insurance card

Q:

Have at least six months passed since the effective date [資格取得年月日 or 適用開始年月日] on your Social Insurance card, National Insurance card, Eligibility Confirmation Document, Individual Number (My Number) Health Insurance card?
If you have an Individual Number (My Number) Health Insurance card, you can confirm details via the Eligibility Notification [資格情報のお知らせ] on the Mynaportal.

A:

Yes, the effective date [資格取得年月日 or 適用開始年月日] on your health insurance card has passed six months

Please proceed to "Category B" of Step 3

No, the effective date [資格取得年月日 or 適用開始年月日] on your health insurance card has not passed six months

Please proceed to "Category C" of Step 3

Step 3:
Make sure you have all the documents you need

For Step 3, there are three different procedures, depending on which of the following categories you fall into:

Before submitting your application to open an account, please click on the following links to confirm points to note with regard to each of your personal identity document.

For those in Category A

You are in Category A if at least six months have passed since the issuance date on your residence card.

Residence card

Japanese health insurance card or Japan-issued driver's license or Individual Number Card (My Number Card)

Document that shows your name in Katakana

For those in Category B

You are in Category B if at least six months have passed since the effective date on your health insurance card.

Residence card

Japanese National Health Insurance card or Japanese Social Health Insurance card or Eligibility Confirmation Document or Individual Number (My Number) Health Insurance card + Eligibility Notification

Document that shows your name in Katakana

For those in Category C

You are in Category C if six months have not yet passed since both the issuance date on your residence card and the effective date in your health insurance card.

Residence card

Japanese Social Health Insurance card or Eligibility Confirmation Document or Individual Number (My Number) Health Insurance card + Eligibility Notification

Proof of employment

Download our Open Account app now

Download and install the free Open Account app on your smartphone.

• This Open Account app can be downloaded from Apple Stores and Google Play in Japan, the United States, the United Kingdom, France, Germany, Spain, Italy, Australia, New Zealand, Canada, Switzerland, Hong Kong, Brazil, Mainland China, South Africa, Sweden, India, the Philippines, Singapore, and Malaysia.
• If your Apple ID is registered in a country or region other than those listed above, please create a new Apple ID or change your Apple ID country or region to Japan. For further details, please refer to Apple Support.
• If you are registered with Google Play in a country other than those listed above, please create a new Google account or change your Google Play country to Japan. For further details, please refer to Google Play Help.
• Apple, the Apple logo, iPhone, and iPad are trademarks of Apple Inc., registered in the U.S. and other countries and regions. App Store is a service mark of Apple Inc.
• Google Play and the Google Play logo are trademarks of Google LLC.