Required documents

Residence card

The residence card, or in Japanese the zairyu card (在留カード, ざいりゅうカード) is a personal identity document for mid-to-long-term foreign residents in Japan.

Foreign nationals permitted to stay longer than three months will receive this card right after arriving in Japan.

Front

Back

Points to note

Your residence card should show your current address in Japan.
Please make sure that none of the text on your residence card is missing or illegible due to wear and tear. In this case, the Open Account app will not be able to read your card.
If your address has changed since your residence card was issued, please ensure that the back of the card has been updated with your current address.
Please make sure your residence card is valid by closely checking the period of validity.

To open an account, your current address needs to be same as the one written on your residence card. If you have recently moved, please visit your local municipal office to get the address on your card updated.
Special permanent residence certificate will not be accepted as a form of identification when applying to open an account via our English Open Account app. If you are a special permanent residence certificate holder, please complete account opening procedures via our Japanese language website.

By scanning your residence card, we can verify that you're a resident in Japan. Your information can be entered automatically to save you time.