1. Sony Bank basic information
Sony Bank sells or acts as an intermediary for the sale of financial products to customers.
| Company name | Sony Bank Incorporated |
|---|---|
| Registration number | Registered Financial Institution Kanto Finance Bureau General Manager (TREASURE) No. 578 |
| Affiliated associations | Japan Securities Dealers Association, The Financial Futures Association of Japan, Type II Financial Instruments Firms Association, and Japan Security Token Offering Association |
| Corporate website | Corporate Information |
2. Product lineup
The types of products that Sony Bank can offer customers are as follows:
- Deposit (non-investment type): Yen deposit
- Deposit (investment type): Foreign currency deposit
3. Product concepts (Product considerations)
Sony Bank is committed to providing individual customers with appropriate interest rates and pricing, easy-to-understand products, and high-quality financial services in accordance with our "Be fair" corporate policy.
We offer a comprehensive product lineup that encompasses different investment assets and regions, risk levels, investment methods, and features to enable customers to select products that match their respective objectives and life plans. At the same time, we continuously add new products and services of value to customers by analyzing and reviewing the feedback they provide us.
Based on factors such as the needs and financial literacy, experience and assets of a given customer, and comparison with similar products and services, Sony Bank strives to offer customers information that takes advantage of our positioning as an online bank. We are also constantly devising new ways to enable customers themselves to select the most appropriate products for their needs from our wide-ranging product and service lineup.
4. Contact point for customer complaints and inquiries
| Customer complaints and inquiries | The Contact Point for the Customer Complaints and Inquiries |
|---|---|
| Customer relations center for affiliated association | Japanese Bankers Association (“JBA”) Customer Relations Center 0570-017109 (03-5252-3772) (Only available in Japanese) |
| Counseling Office for Financial Services Users, Financial Services Agency | 0570-016-811 (03-5251-6811) (Only available in Japanese) |