Confirmed OS environment

The following OS versions and browsers are compatible with Sony Bank's smartphone website and Open Account app : Please note that the functions and operations may not work properly depending on the terminal and usage environment.

The operating environment will be updated after verification. We may delete the posted environments if their maker support expires, a new version is released or at the discretion of Sony Bank.

Smartphone website

As of June 13, 2024

iOS
Version: 15.1, 16.1, 17.1.1
Browser: Safari
Android
Version: 12, 13, 14
Browser: Google Chrome

Open Account app

As of November 12, 2024

iOS
Version: 15.0, 16.0, 17.0, 18.0
Android
Version: 9.0, 10.0, 11.0, 12.0, 13.0, 14.0, 15.0
  • Tablet device is not eligible.

Security information

Please see the following points, which will help you use your smartphone more safely:

  • Set up the device lock to protect it in the event of loss or theft of the device. The functions and set-up methods vary depending on the terminal you use. Please contact the manufacturer.
  • Use security software.
  • Only use applications from trusted sites.
  • Similar precautions as when using a computer are required for the use of public Wi-Fi against spyware, phishing, etc.

Security information (information in Japanese only)

Notes
  • Depending on your device, you may not be able to view PDF files without an SD memory card. Also, you may need to install an app to view PDF files.
  • Depending on the usage conditions, communication may be delayed or interrupted. In this case, please access again when the communication environment is stable. To check whether the transaction has been completed, please check "Transaction history" from each item menu.

Browser settings

  • You need to turn on JavaScript in your browser settings.
  • You need to configure the settings to 'Accept cookies'.

Sony Bank has introduced the Global Server ID of DigiCert Japan LLC, which enables SSL/TLS encrypted communication, to ensure the safety of transactions and the protection of personal information.

Although the security level varies depending on the browser and version used, SSL/TLS encrypted communication is possible when using the above browsers (For more information on DigiCert's global server ID, please visit the DigiCert website.)*

Both cases apply only to the Japanese language versions. We have not checked operation on preview releases or beta versions.

Other elements

Plug-ins, etc.
Adobe Acrobat Reader:
Required for viewing and printing PDF files such as terms and conditions, prospectus, operational report, and other information.
Connection environment
An environment allowing internet access via modem or LAN and the use of 128-bit SSL encryption.
When accessed from the workplace, etc., it may not work properly depending on the security environment applied, such as a firewall.

Security information (information in Japanese only)

  • Google Chrome is a trademark or registered trademark of Google LLC in the United States.
  • Safari is registered trademarks or trademarks of Apple Inc. in the United States and other countries.
  • Adobe Acrobat Reader is trademarks or registered trademarks of Adobe Systems Incorporated in the United States and other countries.
  • Other company names and product names are registered trademarks or trademarks of each company.