1. Purposes of using social media
Sony Bank uses social media for the following purposes.
- Sony Bank wants to understand what products and services our customers truly want.
- Sony Bank wants our customers to know us better.
2. Mindset on social media
Sony Bank uses social media with the following points in mind.
- Our social media content should represent Sony Bank.
- Sony Bank shall listen to opinions on social media.
- We shall be discreet in distributing information or replying to comments.
3. Regulatory compliance
Sony Bank intends to be a good member of society by complying with laws and regulations as well as Sony Bank’s terms and policies when using social media.
- We carefully handle the personal information of our customers according to related laws, regulations and internal policies.
- We respect and avoid violating the rights of third parties’ copyrights, trademarks and image rights.
4. Disclaimers on social media use
- We will not be held responsible for any damage incurred by the use or disuse of our social media content.
- We do not guarantee the accuracy and completeness of the information posted on our social media due to its nature.
- The information posted on the official account may include personal opinions of Sony Bank staff. For Sony Bank's official statements, please refer to Sony Bank websites (Japanese language website and corporate website) and press releases.