Coronavirus [COVID-19] - Information regarding our English help desk

April 10, 2020
Sony Bank Inc.

Under the declaration of a state of emergency responding to the spread of COVID-19

On April 7, 2020, responding to the COVID-19 epidemic spreads, the Japanese government declared a state of emergency. In accordance with the policies and requests of the central and prefectural governments, financial institutions in the areas designated in the state of emergency declaration are required to prevent the spread of infections.

Under these circumstances, it may be difficult to connect to our English online live chat sometimes. And please note that some of the operations may take longer than usual.

We appreciate your understanding and thank you for being our valued customer.