Maintenance Information

Our English online banking is available
24 hours a day, 365 days a year.

Every Monday from 2:00 AM JST to 5:00 AM JST, Sony Bank conducts system maintenance. You cannot sign in during these hours.

Nonscheduled maintenance notice

Scheduled maintenance

Service name: Sony Bank WALLET
  • Domestic shopping
  • Overseas shopping
  • Overseas ATM usage

Maintenance hours (JST):
From 3:00 AM to 6:00 AM on the fourth Wednesday of every month.
Maintenance will occur for a few minutes during maintenance hours.

Service name: Sony Bank WALLET
  • Visa Debit Transaction History Inquiry
  • Visa Debit Usage Limit Settings
  • Visa Debit Personal Authentication Settings
  • Some online shopping transactions

Maintenance hours (JST):
From 1:00 AM to 5:00 AM on the Sunday following the third Saturday of every month.
Some online shopping transactions may not be available approximately from 3:00 PM on the third Saturday of every month to 10:00 AM on the following Sunday due to system maintenance.