Name of product
Sony Bank WALLET
Eligible customers
Persons aged 15 or older who have a Sony Bank's Yen savings account.
Settlement account
Sony Bank Yen savings account and foreign currency savings account.
How to apply
You can apply for our Online banking via our website.
Product description
Sony Bank WALLET is a cash card issued by Sony Bank that has Visa Debit card functionality.
(1) Cash card function
Sony Bank WALLET can be used at partner ATMs in Japan, for deposits, withdrawals, and balance inquiries.
- Service hours vary by partner ATM.
- The daily ATM withdrawal limit is 2 million yen per day by default (including fund transferes and cash advances). You can change the limit within a range from 0 to 2 million yen, after signing in to our Online banking.
(2) Visa Debit card function
- How to use
- Sony Bank WALLET can be used at Visa merchants in and outside Japan.
- It can be used for local currency withdrawals at overseas ATMs marked with "VISA" and "PLUS".
Please note that some Visa merchants do not accept Sony Bank WALLET.
- How to make payment
- When paying in yen :
- The purchase amount will be debited immediately from your Yen savings account.
- When paying in foreign currencies :
- Transaction method varies by foreign currency used.
- For 10 supported currencies
- [10 supported currencies]
US Dollar, Euro, British Pound, Australian Dollar, New Zealand Dollar, Swiss Franc, Hong Kong Dollar, Canadian Dollar, South African Rand, and Swedish Krona
As a rule, the purchase amount will be debited immediately from your foreign currency savings account of the corresponding currency. If the balance of the currency is insufficient, the shortfall in local currency will be converted from your Yen savings account using Sony Bank's exchange rate (TTS) and deposited into your foreign currency savings account before payment. - If you want to conduct a transaction using a currency other than the 10 supported currencies, or you don’t have an account for these 10 currencies
- As a rule, the amount plus our predetermined fee converted into yen at the rate designated by the international affiliated institution will be instantly withdrawn from your Sony Bank Yen savings account.
- Note that some stores do not support the instant withdrawal service.
- The Visa Debit purchase amount will be processed when your debit card is used and the data has reached Sony Bank. Since it might take time for your purchase data (usage data) to be sent from Visa to Sony Bank, the exchange rate at the time of purchase and time of purchase confirmation may differ. Sony Bank will calculate the difference and either make an additional withdraw or refund the amount from/to your Yen savings account.
- If you cancel your purchase or return the goods you purchased, the amount will be refunded to your account through the predetermined procedure after temporarily withdrawing the amount from your savings account. In this case, the refund may take up to 45 days.
- Service hours
24 hours a day, 365 days a year
- Usage limit amount
Shopping (Domestic/overseas)
Default setting amount
- Per day:
- 500,000 yen
- Per month:
- 2,000,000 yen
Changeable range
- Per day:
- 0 yen to 2,000,000 yen
- Per month:
- 0 yen to 10,000,000 yen
Overseas ATM withdrawals
Default setting amount
- Per day:
- 100,000 yen
- Per month:
- 200,000 yen
Changeable range
- Per day:
- 0 yen to 1,000,000 yen
- Per month:
- 0 yen to 1,000,000 yen
- The usage limit can be set separately for domestic and overseas shopping.
- The usage limit can be changed via our Online banking.
Fees
- Annual fee: Free
- Card issuance fee: Free
- Card reissuance fee: 1,650 yen (consumption tax included)
- Fee for overseas use:
- For ten supported currencies
- Shopping fee: Free
Overseas ATM use fee: 1.79% of the withdrawal amount (consumption tax included) - If you want to conduct a transaction with a currency other than the 10 supported currencies, or you don’t have an account for these 10 currencies
- Shopping fee: 1.79% of the purchase amount (consumption tax included)
Overseas ATM use fee: 1.79% of the withdrawal amount (consumption tax included) and 220 yen ATM fee (consumption tax included)
(The ATM fee may be credited to your account depending on your the Club S level)
In some countries, debit card usage may incur an additional charge (surcharge). Please note that if you use an overseas ATM, you may be charged a fee designated by the ATM operator.
Benefits
- Cashback according to how much you spend in Japan.
If you use Sony Bank WALLET for shopping in Japan, 0.5% to 2.0% of the total purchase amount will be given as cashback according to your Club S level. Note that you will get 2.0% cash-back (up to 200,000 yen/month) regardless of your Club S level for shopping using the PlayStation™Network / PlayStation®Store. - Additional one-time, fee-waived fund transfers to other banks per month
The 110 yen (consumption tax included) fund transfer fee usually charged when transferring fund from Sony Bank to other domestic financial institutions will be waived up to twice per month (normally once per month). - 3% discount on total amount spent at any Sony Store
When Sony Bank WALLET is used for purchasing goods at a Sony Store (online store/physical store), you will get a 3% discount on the total purchase amount.
- Some stores may not support this service.
- For other privileges, see the Sony Bank WALLET "Privileges, Usage Limit Amount, Insurance, Compensation" page.
Validity and renewal
- Sony Bank WALLET is valid for six years.
- Before expiration, customers will be screened to determine whether or not the card can be renewed.
Other services
- Shopping insurance:
Damage to goods purchased using Sony Bank WALLET (e.g. breakage and theft) shall be covered for 60 days from the date of purchase up to 500,000 yen per year (deductible: 5,000 yen/incident).
Personal information regarding insurance claims may be used or provided the insurance company for underwriting-related screening purposes and providing insurance coverage. - Compensation for illegal use
If your Sony Bank WALLET is illegally used by a third party due to loss or theft, Sony Bank will compensate the amount equivalent to the loss or damage arising on and after 30 days prior to Sony Bank being notified (within the range of your usage limit per day).Sony Bank will not provide compensation for loss or damage if notification is provided to Sony Bank after more than 60 days following the date on which the loss or theft occurred or if the claimed loss or damage occurred due to an intentional act or gross negligence.
- Transaction report
You will receive an email report every time you use your Sony Bank WALLET. - Visa Debit usage details
Statements for Visa Debit purchases for the last 15 months can be checked on the Sony Bank website after signing in to our Online banking. - Personal authentication service
Visa Secure personal authentication service prevents unauthorized use of your Visa Debit card by a third party when you use it to shop online at participating merchants. Additional authentication using a 3D Secure one-time password is performed as necessary.
Other important notes
- If you want to change information registered at Sony Bank such as name and address, please contact us at the earliest possible convenience.
- When you cancel your Sony Bank account, your Sony Bank WALLET will also be cancelled.
- Services are subject to change without prior notice.
- Please do not let other people know your PINs. Be sure not to use numbers that can easily be guessed by a third party such as your date of birth or telephone number.
The designated dispute resolution body contracted by Sony Bank
Japanese Bankers Association
Contact information: JBA Customer Relations Center
Telephone number: 0570-017109 or 03-5252-3772